A Memo From Management…
From Alex Ribble
CEO Spring is most certainly my favorite time of year in Southern California. The weather is terrific, wildflowers burst into bloom, blossoms turn fruit trees into pink and white clouds, and even the barren inland desert lays out a flowery carpet. Of course, the best part about this time of year is that BASEBALL… IS… BACK! With the MLB announcing a full season, no doubt patrons will be lining up at their favorite bar or restaurant in droves to watch their favorite SoCal teams duke it out in what is sure to be another exciting season! Will the Angel’s offseason moves be enough to support Trout and company and regain the top position in the AL West? Will the returning champs and superstar addition Trevor Bauer make yet another World Series run? Will the super-stacked Padres obliterate those in their path? It’s sure to be an amazing ride, and we’re here to make sure you keep your thirsty customers happy all season long! Enjoy the long season folks, and be sure to let us know if we can help in any way.
A Memo From Management…
From Colin Martodom, COO
It was a normal Sunday afternoon at 2:30 pm as I stood in a hockey rink in Anaheim when I saw the news. “California Governor Newsom Closes All Bars, Cuts Restaurant Capacities To Stop Coronavirus” was the headline. What?? You can’t be serious. I recall thinking that St. Patrick’s Day was merely two days away, they can’t possibly close bars for the “drinkingest” day of all! Now, nearly one year later it’s surreal to think of what has transpired over the past 12 months. It’s been a rollercoaster of closures, re-openings, re-closings, outdoor, limited indoor, and on it goes.
A Memo From Management…
From Corey Mergen, Sales Manager
At Glacier Design Systems we are always looking for new ways to expand our business and grow as industry leaders. By applying innovation and the experience of our team, we keep our customers at the forefront of our mission.
A Memo From Management…
From Brian Butler, Assistant GM
As we are set to begin a new year after a rather tough one in our industry it is important to value the customers that have stuck it out with us. Every ending marks a new beginning as we enter a new year full of hope, promise, and productivity. We all know that the events of 2020 are to be set in the record books. The adversity that particularly our industry has experienced over the last several months has made our businesses delicate and fragile. Despite the ups and downs, we hope that 2020 has been a learning experience that makes us wiser and tougher as individuals that will help us in our day-to-day business operations as we adjust to the new normal.
A MEMO FROM MANAGEMENT…from Ashley Malavar, Controller
December 2020 has finally arrived, marking the end of a surreal year full of surprises, challenges, and historic events. The whirlwind of closures and openings and ever changing health guidelines in our industry has been disorienting at times, testing our patience and optimism. But this year also provided the opportunity to flex our creativity and reimagine everyday operations. We have enjoyed assisting our clients quickly adapt to new regulations and demands, and we know that we will continually achieve mutual success as we enter our next “normal.”
Being that we are in the service business, Customer Service is our highest priority. Here at Glacier Design Systems, we believe in going above and beyond for all of our clients. One of the things we do best is providing outstanding customer experiences.
We spend a massive proportion of our life at work and with our teammates. Ask anyone what they love most about their work and in most cases, the first thing they mention is ‘the people’. For over 20-years, it’s been the people that have made Glacier Design Systems such a special place to be a part of.
We believe building a successful team is the foundation of any high-performing business. Here at Glacier, we recognize the importance of having the right mix of optimally designed processes and a collective balance of skills, diversity in knowledge, and experience. We know our team is special, and we attribute our success to our quality team members who work hard for us and for you — our valued clients and partners — everyday.
We also believe in having a synergistic approach to each new challenge, and a shared commitment towards each new goal we set for ourselves. We blend our complementary strengths and continually raise the bar, because we believe the foundation of a great workplace lies in a culture of trust and engagement that unifies our team in a common vision.
This October, we invite you to schedule a time to visit our location and reacquaint yourself with our amazing team and experience our operation for yourself. We welcome the opportunity to reconnect.
“Alone we can do so little; together we can do so much.” — Helen Keller
Alex Ribble – CEO
For a business to operate effectively there must be three separate but equally important groups – the employees who do the work, the clients who need the product or service, and the company to support both the employees and the clients. Each unit of the triad is dependent on the others, in a successful business no piece of the triangle can become disconnected from the others. Our employees need to be treated with respect, given opportunity to make a living, and provided benefits for themselves and their families. Our clients deserve outstanding customer service, honest and thorough communication, and a customer experience that is second to none. When the employees and clients win the company automatically does, too. Every day at Glacier we work hard to meet these expectations. Whether you are an employee, client, or prospective client I am dedicated as a leader in this company to exceed your expectations. Thank you for your hard work, your business, and your confidence in Glacier!
– Colin Martodam, COO
Innovation is taking something that everybody has already seen and turning it into something that nobody has thought of yet. At Glacier Design Systems we aim to do just that by going beyond what is the norm or the traditional expectation. During this challenging time, I have seen innovation as our clients reimagine the industry as a whole. Lifelong bar and restaurant owners are using this opportunity to change things up by renovating their entire location or getting to the expansion project that they have wanted to do for years or even decades. The pride of ownership and having your name on something is important to all of us. We want to have the best bar in town or the most attractive happy hour menu for the after-work crowd. At Glacier we strive for the best in every service call, system design, installation or even the initial phone call from someone looking for a starting point to their new dream. Our goal is to be the “go-to” in not only Southern California but across the country. Please stay safe and we will be back to enjoying a cold beer together in no time. Prost, Slainte, Cheers!!!!
– Corey Mergen, Sales Manager
We at Glacier Design Systems are excited to see our partners starting to reopen for business again. Glacier Design Systems would like to say a big thank you to all of our loyal customers that stuck with us through the past few months through difficult and uncertain times. We are resilient and are going to bounce back to be even stronger than we were before. With the busy rush that we are experiencing to get everyone back up and pouring, we are seeing some good trends coming out of this. As a company, we are succeeding in doing everything we can to accommodate our customers when they need us, especially when it is an urgent matter. Glacier Design Systems is excited to assist the numerous bars, restaurants, breweries, wineries and many other beverage-related dispense businesses in opening their doors for our mutual customers. We are all expecting to emerge from this experience busier, stronger, and safer than we have ever been.
– Brian Butler, Operations Manager
As the controller here at Glacier I also want to assure you that we are financially resilient. We have prepared ourselves to overcome the challenges arising from COVID-19 and expect to emerge from the crisis as strong as ever. Our talented team of technicians and design experts are available to support you through reopening in a changed landscape by following state health guidelines, including wearing masks and gloves, to support safe and clean environments for ourselves and our customers. We are truly thankful for your continued partnership with Glacier Design Systems and look forward to our shared success.
– Ashley Malavar